 > About Us > Community > Information
General Community Information
We sincerely hope you enjoy living in Canyon Creek.
The following general information will help new residents get acquainted
with our community.
Select from the following sections:
For the enjoyment and recreation of residents, Canyon Creek provides a
pool and spa, cabana with restrooms and shower, two lighted tennis courts, a
“tot lot†playground, and greenbelts with walkways. For additional privacy,
the community features perimeter walls, fences and gates. The Association
has provided two dispensers of free "doggie bags" that can be used to clean
up after your pet.
During the year, the Social Committee organizes several events for the
enjoyment of residents and to provide an opportunity for you to meet your
neighbors. Refer to the Social Committee for
more information.
Go to Top
Each home is provided with two keys. One key is an electronic
transmitter in the form of a small plastic gray "fob" that can be
attached to a key ring. It operates the tennis court and pool gates.
Just hold the transmitter next to the reader at the entrance to the
facility. If authorized, the gate will unlock. Once inside the pool or
tennis court area, press the green button near the door to open the gate
to exit. This computer-controlled electronic locking system allows
securing these facilities after hours, tracks usage (to identify
suspected vandals) and lost key transmitters can be deactivated to
prevent misuse of our facilities by non-residents.
The other key is a standard metal key that operates the timer on the spa,
unlocks the restrooms at the pool and controls tennis court lights.
If a pool/tennis court transmitter "fob" is lost or stolen, or if you did
not receive one from your landlord or the previous Homeowner, it will be
replaced at no charge; however, the missing transmitter will be deactivated.
If you need additional pool/tennis court "fobs," they can be purchased for
$25 through
Carrol Lund. Refer to printed
directory for phone number or contact
Total Property Management. If your spa/restroom/tennis court light metal
key is lost or stolen, if you did not receive one from your landlord or the
previous Homeowner, or if you need additional keys, they can be purchased
for $25 each from Jackie Lombardi.
Refer to printed directory for phone number or contact
Total Property Management.
Go to Top
The vehicle gates use a battery-operated transmitter similar to a garage
door opener. If your vehicle gate transmitter is lost or stolen, if you did
not receive one from your landlord or the previous Homeowner, or if you need
additional transmitters, they can be purchased for $17 each from
Jackie Lombardi. Refer to printed directory for phone number or contact
Total Property Management.
Go to Top
Please contact Total Property
Management to have your name added to the electronic directory at the
main entry gate. This information will also be added to the printed
directory (phone roster) that is periodically mailed to all Canyon Creek
residents. Please provide your address, the spelling of your first and last
name and your home phone number, and this information will be given to the
committee member to program into the entry system within five business days.
Once your name appears on the entry system at the Sonrisa West (main)
gate, using directions that appear on the screen, your guests will be
able to look up your name, enter the code number that has been assigned
to you and your phone will ring. To save your guests time looking up
your name on the directory system, you can tell them to enter your
personal three-digit code (e.g., 1‑2‑3), which you can find by looking
up your own name on the entry system screen. There is no need to press
the button with the key icon
when using your personal three-digit code. Once your guests identify
themselves over the phone, simply press '9' on your phone, you will hear
"Access Granted" and the gate will open for them.
Please remember, the printed directory is provided for the private use
of Canyon Creek residents only. To ensure privacy, resident phone
numbers and addresses are not published on the Canyon Creek Web site.
Go to Top
If you're having a large party and would
prefer not having every guest phone you from the guardhouse, a special
temporary code can be set up on our phone entry system. Please contact
Carrol Lund or use the Gate Code Request
Form at least two weeks in advance of your event. After validating your
request, the code will be assigned and you can include the code in your
invitations.
Go to Top
The association has chosen to make it easier for residents and repeat
visitors, such as gardeners, pool services and delivery personnel, to gain
access to the community by providing master codes to gain entry via the
pedestrian and vehicle gates. There are six pedestrian gates: one next to
each vehicle entry and exit gate at Sonrisa West (main entrance) and Sonrisa
East, one exiting to Yale Avenue at the northwest corner of the community,
and one exiting to Hicks Canyon wash along La Dera. All pedestrian gates use
the same three-digit master code, while both vehicle gates use the same
four-digit master code listed in the printed directory.
At the Sonrisa West (main) gate, press the button with the key icon
twice, then the four-digit code. Press the buttons slowly waiting for a
click sound from the speaker before pressing the next key. At the
Sonrisa East (second) gate, simply press the four-digit code. You should
give this code to contractors like your gardener and pool service if
they need access when you may not be home. You can also use this code
when you're in another vehicle like a taxi or airport shuttle to gain
access when your don't have the transmitter with you.
Please contact Total Property Management or refer to the printed
phone roster for the codes, as the codes will change from time to
time. If the codes are updated, you will be notified in advance.
Remember to notify personnel that provide services on a recurring
basis.
Please remember: The master codes are provided for the private use
of Canyon Creek residents only – do not publish the master codes.
Go to Top
In order to maintain the architectural character, aesthetics and property
values of Canyon Creek, modification of structures, materials, certain
landscaping and paint color must be compatible with the house and overall
architectural style of the immediate area. The Canyon Creek Architectural
Review Committee (ARC) is responsible for review and decisions on all Home
Improvement Applications, which must be submitted prior to any additions or
alterations to the exterior elements of houses and lots, as more fully
described in Chapters 6, 7 and 8 of the
Resident Handbook (Rules &
Regulations).
In general, approval by the ARC prior to commencement is required for any
changes to the exterior of your home. This includes modification, addition
or removal of any structure (whether or not visible from the Common Area),
hardscape, and certain landscape visible from the Common Area. Approval by
the ARC is in addition to any permits that may be required by the city.
Consult the list of improvements in Chapter 7 of the
Resident Handbook and read
the appropriate section to understand the approval requirements and refer to
Chapters 6, 7 and 8 of the
Resident Handbook for additional information.
Obtaining prior approval for changes is very important. Action including
cease and desist orders and/or fines may be taken for noncompliance. Please
contact Total Property Management
or the Architectural
Approval section to obtain a Home Improvement Application.
Go to Top
Unless otherwise notified, the Board of Directors usually meets the
second Monday of the month (but usually not in December) at 7:00PM. Each
month the meeting date, time and location will be printed on the bottom of
your assessment statement and can also be found on the Canyon Creek Web
site. All Homeowners are welcome!
Consult the Events section for
Board meeting dates and locations.
Go to Top
Canyon Creek has contracted with a patrol service to monitor our
facilities. To report minor questionable activity, please contact the
patrol service. For criminal
activity, call 911.
Go to Top
Mark your calendars for the following dates that pertain to your
Association. You can also check the Events
section of the Canyon Creek Web site for the most up-to-date information.
| Trash Collection |
Mondays unless it is a holiday, in which case,
collection will be on Tuesday. Refer to
Trash Collection in the
Events section for more
information. |
| Street Cleaning |
2nd and 4th Tuesday of each month |
| Pool Heating |
Approximately April 1 through October 15 (spa heated
year round) |
| Board Meetings |
Second Monday of each month. Refer to
Board of Directors Meetings in
the Events section for the
complete schedule and meeting locations. |
Go to Top
We would like to remind all residents to be courteous to your surrounding
neighbors. The Association's CC&Rs
grant homeowners the right to enjoy their property without loud and/or
offensive activities. Please be aware of your neighbors and keep the volume
at an appropriate level so as not to disturb your neighbors during your
social functions. As a friendly reminder, the noise curfew for the city of
Irvine is 11:00PM.
During vacations and/or time away from home, it sometimes may be
necessary to leave your dog at home alone. This could be a change in his/her
routine and many times dogs will bark frequently or continuously until
someone returns to the home. This can be stressful for your dog as well as a
disturbance to your neighbors. If this is something that might happen,
please try to make alternative arrangements and keep your dog indoors during
your absences. Residents with dog barking complaints should contact the
Irvine Animal Services.
Please discuss with your children the quiet enjoyment that is entitled to
all who live in Canyon Creek. The use of personal motorized transports
(e.g., motorized scooters) is prohibited within the community. Even
though Canyon Creek is a private community, the Association has a
patrol service and has also
authorized the
Irvine Police
Department to patrol and enforce laws within Canyon Creek.
Go to Top
Refer to the events schedule for
information regarding trash collection, street cleaning, and other important
dates.
Go to Top
|